Rollout Process

In general, we do gradual rollouts, meaning we start with a small group, like 1% of the Community, then slowly increase the number of players that the Update is available to. This way, if any issues arise, we're able to find and fix them in a way that prevents it from affecting all players.
Once we feel an update has released properly we will often make the update a requirement in order to ensure the game remains fair and balanced between players, and make it easier to investigate any potential errors.

Platforms

Android
Go to your App Store > Menu > My Apps & Games > Scroll to Hempire > Update
Note: If the Update isn’t there, please try again in a couple of hours. If it’s not there a day after we’ve announced the update has been released 100%, please contact our Support team.

iOS
Go to your App Store > Updates > Scroll to Hempire > Update
Note: If the Update isn’t there, pull down on the page and release to refresh. If it’s still not there, please try again in a couple of hours. If it’s not there a day after we’ve announced the update has been released 100%, please contact our Support team.

Amazon Kindle
Go to your App Store > My Apps > Cloud > Scroll to Hempire > Update
Note: If the Update isn’t there, please try again in a couple of hours. If it’s not there a day after we’ve announced that the update has been released 100%, please contact our Support team.

Huawei AppGallery
Go to the Huawei AppGallery > Manager > Updates > Scroll to Hempire > Update
Note: If the Update isn’t there, please try again in a couple of hours. If it’s not there a day after we’ve announced that the update has been released 100%, please contact our Support team.